I recently had a conversation with Emma Serlin of London Speech Workshop, alongside David Liddle from TCM Group, on what authentic leadership looks like in practice. One theme that came up again and again was how difficult it can be for people to express when they’re not doing well at work. We often tell leaders, “Just ask people how they’re doing.” But answering honestly takes courage, so most people don’t feel safe expressing at work. When someone asks, “How are you?” it’s rare for them to say
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