Recommend the products your customers will love. Route's AI-powered engine serves tailored product recommendations at every tracking touchpoint — helping customers discover and buy …

Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...

When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected …

You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …

Inactive - Pending Info: Route is waiting for information provided by the customer before an approval can be made. Alternatively, this claim was filed too early, and must wait before being …

General Blog Partners Careers Privacy Shoppers Download Route for iOS Download Route for Android File A Claim Help Insurance Policy SMS Policy Community Guidelines Sellers Shopify …

Submit a request For Consumers Help Center Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants Track Protect Discover …

Think of it as your own personal admin portal where you will have full visibility into everything happening with Route at your company, as well as where you can contact Support and change …