Kerry Schott's report into the Triple Zero outage debacle increases pressure on Optus to implement 21 recommendations, some of them "urgent", and highlights numerous errors.

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Optus has released a much-anticipated review into September's network outage that left hundreds of people unable to reach ...

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its ...

An independent review sharply criticizes Optus management for avoidable failures and cultural shortcomings in a fatal ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency ...

The telco and its contractors failed to ‘deal immediately’ with warning signals, an independent review into the company’s ...

Optus lost quality control over its network teams and call centres by outsourcing the essential work to overseas providers, ...

OPTUS, Australia’s second-largest telecommunications provider, said on Thursday that an independent review into its September ...

Suspected copper thieves have been blamed for an Optus outage that left customers without coverage in Melbourne’s southeast.

Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...