The product and process approaches originally appeared in education as different strategies for approaching writing in the classroom. Since their introduction, business people have retrofitted these ...

I’m sure you’ve heard the old saying, “If it ain’t broke, don’t fix it.” Well, if your goal is to achieve sustainable growth in your business, that might just be the worst advice you could follow. Why ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

The challenges posed by the modern economic and business climate mean that companies must be ready to cope with change. Change can affect business strategy, operations, marketing, technology and more.

Every company has issues — things that go bump in the night. When mistakes happen (both system and human), people tend to want to play the blame game. This is because, as a business grows, more people ...

Process time vs. cycle time is a discussion that comes up often for newcomers to Six Sigma. Understanding these principles and how they apply to your time management is vital. Failing to grasp these ...

Process safety is about understanding hazards and risk, managing risk by providing the appropriate layers of protection to reduce the frequency and severity of incidents, and learning from incidents ...