Over the course of 2020, two Australian telcos saw their complaints per 10,000 services in operation (SIO) increase while the others fell, according to the latest Communications Alliance Complaints in ...
Despite common perceptions, Australia’s most popular phone provider attracted more complaints than its competitors Vodafone and Amaysim, and more than the industry average, in figures released this ...
Despite the issues with the Triple Zero outage and phone blocking, Telstra and Optus both saw overall complaint numbers ...
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