Prefer Newsweek on Google to see more of our trusted coverage when you search. Creating great guest experiences is key for quick service and fast-casual restaurants. But quality food, friendly staff, ...

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Modern customers appreciate convenience and expedience, and as a result often gravitate towards self-service point-of-sale (POS) kiosks. These self-service terminals can supplement your cashiers ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Rates of self-reported hypertension and elevated blood pressure readings among adults using health kiosks in US retail stores tend to be higher than those obtained in nationally representative surveys ...

Reporting from Future Travel Experience 2011 in Vancouver, B.C. Subscribe to read this story ad-free Get unlimited access to ad-free articles and exclusive content. Welcome to the airport. Now, go ...