State Department officials say they’re trying to set the tone globally on AI usage, as lawmakers question if it’s enough ...
The need to improve customer service and customer experience (CX) has never been more important, especially for the public sector. Government organizations around the world are turning their ...
The results are in. Forrester uncovered the Total Economic Impact TM of Salesforce Case Management solutions on public sector agencies. See how these organizations unleashed service efficiencies, ...
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