Androids or holograms could replace holiday reps by the middle of the century, according to research by World Travel Market – the leading global event for the travel industry – released today Androids ...

The emotional cost of a customer-facing job – or emotional labour – puts a heavy burden on tourism resort workers, according to a new study. Holiday ‘reps’ are expected to be fun, look good and remain ...

Ski resort representatives from across New England and Quebec gathered in Vermont for a two-day conference this past weekend focusing on developing resort-based mountain biking. The first-ever seminar ...

OGDEN — As Snowbasin reps move ahead with planned upgrades to the Huntsville-area ski resort, the long-term vision of developers is coming into clearer focus. It’s big, as resort reps indicated when ...