As journalists know—and radio hosts like Rush Limbaugh make a fortune on—the negative gets more attention and interest than the positive. —Craig Brian Larson I was coaching gymnasts at a local club ...
By J. N. Halm In the world of customer service, feedback is the breakfast of champions. Managers across industries regularly ...
Effective feedback is a key leadership tool. It nudges the organization toward actions and behaviors that are in line with desired culture and vision and leadership’s expectations. Feedback consists ...