CHICAGO (WLS) -- Phony phone numbers pretending to belong to reputable businesses like Amazon and Uber can fool you into sending money. Consumer Investigator Jason Knowles and the I-Team spoke to a ...

Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall ...

Considering the number of accounts and services it’s linked to, changing your phone number can be a pain. One account you shouldn’t forget to update is Amazon, to get order alerts, SMS security codes, ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...