Returns management is often considered a process that has little effect on the enterprise as a whole. Yet evolving competitive and customer pressures as well as increasingly complex environmental ...

Digital transformation is one of the most significant changes affecting every company today. Although brands have been increasingly investing in opportunities to use technology to improve their ...

To say there’s been a paradigm shift in business process management is the understatement of the century! Every business owner or manager not only KNOWS that, but has experienced the results of the ...

Managing change during a major technology implementation requires a clear vision, strong communication, thoughtful process ...

One of the worst feelings in the world as an employee is receiving instruction from management that doesn't seem to follow any type of rhyme or reason. Even worse, perhaps, is feeling like all the ...

Case management, with its standards of practice of patient advocacy and resource stewardship and its role as a liaison between patients, payors and the healthcare team, is in a unique position to ...

Public CIOs have a new imperative: optimize systems and processes. What lies behind this emerging trend is a series of mounting challenges. First, CIOs are struggling with the management of government ...

University of Colorado Boulder is committed to managing its risks proactively, holistically, and ensuring that risk management is an integral part of all university activities and a core capability.

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Business process management is the coordination of staff ...

Although primary care clinics were disrupted by the COVID-19 pandemic, a study by Minnesota researchers showed that care management processes for chronic disease care in the primary care setting ...