Bank of America's erica, an artificial-intelligence-based virtual assistant, is off to a hot start — 1 million users in 3 months. Processing Content It was rolled out in Rhode Island in mid-March, was ...

Bank of America’s BAC AI-powered virtual assistant Erica has redefined digital banking since its 2018 debut, emerging as the most widely adopted virtual financial assistant. Today, it serves nearly 50 ...

Bank of America is getting on the artificial intelligence bandwagon with the launch of Erica, an AI personal assistant that helps customers manage their personal bank accounts. Though Alexa and ...

Michelle Moore, head of digital banking for Bank of America, discusses the new features and capabilities of the Bank of America app for phones in February 2016. To ...

A Colorado man is suing Bank of America over trademarks for its use of Erica, the virtual assistant the Charlotte-based bank created to help customers who use its mobile app. Bank of America rolled ...

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