DentalEZ Group has launched its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental customers. The program is an extension of DentalEZ Group's professional ...

NEW YORK, Aug. 3, 2023 /PRNewswire/ -- Teleperformance, a global leader in digital business services, today announced it was honored as the best remote agent customer care program in the Americas, ...

CHICAGO--(BUSINESS WIRE)--BravoSolution, the leading global strategic procurement solution provider, today announced significant investment in its support structure and program. The new BravoSolution ...

Shopatron has unveiled a Customer Care Suite which includes a new set of APIs available within the Shopatron Developer applications, and a new sophisticated Customer Care Interface. Recognizing that ...

PHILADELPHIA, Feb. 17, 2021 /PRNewswire/ -- Harte Hanks (Harte Hanks), a leading global customer experience company, announced today that it has been selected by Midea America Corp. (Midea) to ...

Think of the companies out there that do social customer service really well. I bet big names like Amex, Nordstrom, and Verizon come to mind, as well as younger brands like Jetblue or Zappos. Why do ...

Do your customer-facing systems, procedures and people create a positive or negative shopping experience? If the latter, money and customers are going out the door. See if your organization measures ...

Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. Jun 04, 2024, 12:00pm EDT Transform your customer interactions ...